Our most recent interaction with the Emirates Airlines Dubai Office was outstanding. As a family taking a long-awaited international trip, we were naturally nervous about every aspect of the trip. We were instantly made to feel at ease by the kind, professional, and efficient reception we received as soon as we entered the Dubai office.
The customer service agents were very patient in addition to being well-informed. They took the time to learn about our particular travel requirements, such as our elderly parents' special help and our children's dietary restrictions. The smoothness with which everything was handled—including booking flights, choosing seats, and even getting clarifications regarding baggage regulations—was what really caught our attention.