How to Create an Effective Experience Map
Think about the last time you used a product or service and felt stuck. Maybe the website didn’t load the way you expected, or customer support took too long to respond. Those moments shape how you see the brand. Now imagine if businesses could step into your shoes and see those same steps the way you did. That’s what an experience map does. https://latimesreporters.com/n....ews/how-to-create-an




