I recently went to the Iberia Airlines Oporto Office and I have to say that it was an incredible experience. The staff was friendly and knowledgeable from the moment I stepped in. The orderliness, cleanliness, and calm environment of the office immediately set the tone for the visit. The staff was not only attentive but also highly knowledgeable. They provided me with clear and accurate information on my reservation, baggage policies, and flight status when I had queries about my upcoming trip. I was most pleased by their willingness to go above and above to ensure that I felt valued as a client. I had even a minor issue with my online account that they resolved.