A Step-by-Step Guide to Sending SMS Using Salesforce for Customer Engagement

For every business, it’s crucial that they understand why SMS has become such a vital channel for customer engagement. Almost every single SMS sent gets read; some in less than two minutes after delivery. Therefore, this makes it a suitable tool for time-sensitive promotions, updates or even personalized communication.

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A Step-by-Step Guide to Sending SMS Using Salesforce for Customer Engagement – Telegraph

Understanding the Benefits of SMS for Customer Engagement For every business, it’s crucial that they understand why SMS has become such a vital channel for customer engagement. Almost every single SMS sent gets read; some in less than two minutes aft