Customer Support Trends: How Zendesk and Intercom Are Evolving

The customer support landscape is rapidly evolving, and platforms like Intercom and Zendesk are at the forefront of these changes. As businesses seek more efficient and personalized ways to engage with customers, both platforms continue to innovate with AI-driven automation, omnichannel support, and advanced analytics.

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The customer support landscape is rapidly evolving, and platforms like Intercom and Zendesk are at the forefront of these changes. As businesses seek more efficient and personalized ways to engage with customers, both platforms continue to innovate w